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WELCOME TO 

DR. ELIZABETH HAIRSTON

Policies, Terms and Conditions

 

SHIPPING POLICY

 

We strive to get your product to you as quickly as possible. The following charges will be added to your order for SHIPPING and HANDLING...$5.30 for U.S (48 contiguous United States) and $16.95 outside of the 48 contiguous United States. We do not offer express shipping at this time. Most orders are shipped the next business day after they are placed.  Orders in the continental U.S. arrive within 5-7 business days.

 

RETURN POLICY

 

We provide a 30-day return policy for items that are damaged upon your receipt. Customer will receive a full refund of product price only and is responsible for any return shipping fees.  Items may be returned to this address:  Elizabeth Hairston Enterprises, P.O.Box 46227Rio Rancho, New Mexico 87174

 

TERMS AND CONDITIONS

 

PAYMENTS, TAXES, AND REFUND POLICY

You agree that you will pay for all products you purchase through the Services, and that Elizabeth Hairston Enterprises (EHE) may charge your payment method for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING EHE WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. 

Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product. We will charge tax only in states where digital goods are taxable.

Prices for products may change at any time, however in the event you return a product during a price reduction or promotional offering, you will be the amount you paid for the product only.

If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by EHE.

 

PRIVACY POLICY

 

This privacy policy sets out how EHE uses and protects any information that you give EHE when you use this website.

EHE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

EHE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 1, 2014.

 

What we collect:

 

We may collect the following information:

  • name and job title

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

 

What we do with the information we gather:

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

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